Discover Your Next Great Adventure

×

Privacy Policy

Last Updated: December 2024

1. Information We Collect

We collect personal information you provide when booking travel services, including name, contact details, travel preferences, and payment information. We also collect usage data through cookies and analytics.

2. How We Use Your Information

Your information is used to provide travel services, process bookings, communicate about your trips, and improve our services. We may also use your data for marketing purposes with your consent.

3. Information Sharing

We share your information with trusted travel partners, accommodation providers, and service vendors necessary to fulfill your bookings. We never sell personal data to third parties.

4. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption and secure data storage.

5. Your Rights

You have the right to access, correct, delete, or restrict processing of your personal data. Contact us at [email protected] to exercise these rights.

6. Contact Us

For privacy-related questions, contact our Data Protection Officer at [email protected] or call +1 (212) 555-0187.

×

Terms of Service

Last Updated: December 2024

1. Service Agreement

By booking with Aventra Travel, you agree to these terms and conditions. Our services include travel planning, booking coordination, and trip support.

2. Booking and Payment

All bookings require a deposit. Final payment is due 60 days before departure. Cancellations made 60+ days before departure receive full refunds, 30-59 days receive 75% refund.

3. Travel Insurance

We strongly recommend comprehensive travel insurance. While we provide basic coverage, you are responsible for additional insurance needs.

4. Liability Limitations

Aventra Travel acts as an intermediary between you and travel suppliers. Our liability is limited to the value of services provided.

5. Changes and Modifications

Trip modifications may incur additional fees. We reserve the right to modify itineraries due to weather, safety, or operational concerns.

6. Governing Law

These terms are governed by New York State law. Any disputes will be resolved through binding arbitration.

×

Cookie Policy

Last Updated: December 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and understand how our site is used.

2. Types of Cookies We Use

Essential Cookies

Required for website functionality, including security, navigation, and form submission.

Analytics Cookies

Help us understand visitor behavior and improve our website performance.

Marketing Cookies

Used to deliver relevant advertisements and measure campaign effectiveness.

3. Managing Cookies

You can control cookie preferences through our consent banner or browser settings. Disabling certain cookies may affect website functionality.

4. Third-Party Cookies

We use Google Analytics, Facebook Pixel, and other third-party services that may set cookies. Review their privacy policies for more information.

5. Contact Us

For cookie-related questions, email [email protected] or call +1 (212) 555-0187.

×

DMCA Policy

Last Updated: December 2024

1. Copyright Protection

Aventra Travel respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

2. Reporting Copyright Infringement

If you believe your copyrighted work has been used without permission, please provide:

• Description of the copyrighted work
• Location of infringing material on our site
• Your contact information
• Statement of good faith belief
• Statement of accuracy under penalty of perjury
• Electronic or physical signature

3. DMCA Agent

Send notices to our DMCA Agent:
Email: [email protected]
Address: 425 Madison Avenue, Suite 1200, New York, NY 10017

4. Counter-Notification

If you believe content was wrongly removed, you may submit a counter-notification following DMCA procedures.

5. Repeat Infringers

We may terminate accounts of users who repeatedly infringe copyrights.

×

GDPR Compliance Information

Last Updated: December 2024

1. Legal Basis for Processing

We process personal data based on:

• Contract performance (booking services)
• Legitimate interests (business operations)
• Legal obligations (tax, safety requirements)
• Consent (marketing communications)

2. Your GDPR Rights

Right to Access

Request copies of your personal data we hold.

Right to Rectification

Correct inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your personal data under certain circumstances.

Right to Restrict Processing

Limit how we process your personal data.

Right to Data Portability

Receive your data in a structured, commonly used format.

Right to Object

Object to processing based on legitimate interests or direct marketing.

3. Data Protection Officer

Contact our DPO for GDPR-related matters:
Email: [email protected]
Phone: +1 (212) 555-0187

4. Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy, typically 7 years for booking records.

5. International Transfers

When transferring data outside the EU, we ensure adequate protection through appropriate safeguards.

6. Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we've violated GDPR.